When using a site on cms WordPress in conjunction with the Contact Form 7 plugin, it happens that some visitors do not send web forms created by the plugin. The error text looks like this: “There was an error trying to send your message. Please try again later.”
Typically, this error occurs when an invalid outgoing address is specified, or a plugin or script interferes with the web forms plugin. The first thing to check to solve the problem is the outgoing mail address in the settings of the problem form:
The address must match the domain of the site. For example, if you have a website.com domain, then in the “From” field there should be a mailbox of this domain, for example, firstname.lastname@example.org. In this case, the outgoing address may not even exist, so you can specify absolutely any mail, the main thing is that it corresponds to the site’s domain.
If the method did not help, then check if the Recaptcha service is configured. To do this, go to the admin panel along the path: Contact Form 7 & gt; Integration.
If the “ReCaptcha” block says “reCAPTCHA is active on this site.”, Then you need to disable key binding. To do this, click on the “Setup integration” button and then “Deleting keys”.
ReCaptcha is a Google service that identifies you or a bot based on its algorithms. Sometimes the service makes a mistake and does not allow submitting forms on the site. After removing the keys, your site will not be protected from spam, but you can install the plugin “ReCaptcha v2 for Contact Form 7”, where there will be no problem with identifying users.
What if the method didn’t help?
In this case, the sequence of actions is as follows:
- You need to disable all plugins except Contact Form 7, then check the work of the forms. If the problem is resolved, then use the exclusion method to include each plugin separately and find the conflicting one.
- If it doesn’t help, then open the template files header.php and footer.php and remove the connection of third-party scripts. Checking the work of the forms. Also, if the forms work, use the exclusion method.
The above methods in 99% of cases should help solve the problem. If you still have an error, then please contact us in any available way indicated below, or on the page contacts